Terms and Conditions

Last updated: January 12, 2026

1. Agreement to Terms

By accessing or using House Guide ("the Service"), operated by My House Guide ("we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you do not have permission to access the Service.

2. Description of Service

House Guide is a digital platform that enables property owners and managers to create, manage, and share digital guest guides and house manuals for rental properties. The Service includes features such as:

  • Creating and editing digital house manuals
  • AI-powered import from PDFs and images
  • Sharing guides with guests via unique links
  • QR code generation for easy access
  • Managing property information, rules, and recommendations
  • Guest access management

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or harmful activities.

4. Subscriptions and Payments

The Service offers various subscription plans. By subscribing, you agree to:

  • Pay all applicable fees as described at the time of purchase
  • Provide valid payment information
  • Accept that subscriptions will automatically renew unless cancelled
  • Acknowledge that refunds are handled according to our refund policy

We may change subscription pricing with 30 days' notice. Continued use of the Service after price changes constitutes acceptance of the new pricing.

5. User Content

You retain ownership of all content you create and upload to the Service ("User Content"). By using the Service, you grant us a limited license to:

  • Store, display, and distribute your User Content as necessary to provide the Service
  • Create backups of your content
  • Share your content with guests you designate through share links

You are solely responsible for your User Content and represent that you have all necessary rights to upload and share such content.

6. Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Upload content that infringes on intellectual property rights
  • Distribute malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to other accounts or systems
  • Harass, abuse, or harm other users
  • Use the Service for any illegal rental or property activities
  • Misrepresent property information to guests
  • Scrape, data mine, or reverse engineer the Service

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by My House Guide and is protected by international copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used without prior written consent.

8. Third-Party Services

The Service may integrate with or link to third-party services (such as payment processors, mapping services, or rental platforms). We are not responsible for the content, privacy policies, or practices of third-party services. Your use of such services is at your own risk and subject to their respective terms.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MY HOUSE GUIDE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify and hold harmless My House Guide, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. You may cancel your account at any time through your account settings.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through good-faith negotiation or, if necessary, through binding arbitration.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: info@myhouseguide.app

By using House Guide, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.