For property managers

Digital guest guides for serviced apartments

Serviced apartment operators juggle two kinds of information: building-wide details like access, parking and bin days, and unit-specific details like door codes and appliances. Printed compendiums mix the two, go stale and disappear from the units.

See the live demo
Digital guest guides for serviced apartments example

Why common solutions fail

  • Printed compendiums go missing or get damaged
  • Building changes mean reprinting every unit's folder
  • Unit-specific codes end up in the wrong apartment's guide
  • Front desk teams answer the same questions all day

What "good" looks like

  • Building information is maintained once for every unit
  • Each unit has its own arrival and access details
  • Guests can check the guide before they arrive
  • A QR code in each unit always opens the current version

How myHouseGuide solves it

  • ✓A location per building for shared access, parking and amenities
  • ✓A separate guide for each unit with its own arrival details
  • ✓Saved house rules and contacts reused across buildings
  • ✓Guest offers for parking, late checkout or partner services
  • ✓Guests can read guides in their own language

Best for

  • Serviced apartment and aparthotel operators
  • Corporate housing providers
  • Managers of multi-unit rental buildings

Not for

  • Hotels that need room-service ordering or in-room TV integration
  • Operators looking for a booking engine

Common questions

Frequently Asked Questions

Everything you need to know about setting up your digital guide.

Can units in the same building share information?

Yes. Put the units in one location and add building details there. Each unit's guide shows the shared details along with its own.

How do guests access the guide?

Send the link before arrival or place a QR code in the unit. It opens in any mobile browser.

Can we manage several buildings?

Yes. Create a location for each building and reuse saved content such as house rules and emergency contacts across all of them.

Keep reading

Related Guides

Explore more guides to help you create the perfect guest experience.

House manuals for every property in your portfolio

Run house manuals for every property in your portfolio. Share details by location, reuse saved content and update once instead of editing every guide.

Read house manual for multiple properties guide

The simplest QR code house manual for your rental

Replace physical books with a QR code house manual. Guests simply scan to access WiFi, appliance instructions, and check-out procedures instantly.

Read qr code house manual guide